Frequently Asked Questions

Transferees

Law only allows our drivers to work a maximum of 14 hours per day and drive a maximum of 11 hours per day. Their 14 work hours include the time they spend loading and unloading their carrier.  For every 14 hours of service, they must have 10 hours of down time.
Depending on the size of your household goods shipment, your delivery time will vary with the van line as well. If you have a large load that takes up the majority of the truck, your household goods can get there in the time it takes for the driver to drive there. A car carrier has up to 8 – 10 spots on the carrier. Different vehicle owners can occupy all of these spots. With that, the driver has to make up to ten stops along his route. In some cases, your vehicle could be the last vehicle that fills up that carrier, thus making the transit time shorter because the driver will not have to wait to fill his load.
It is not suggested. Our insurance only covers the vehicle. It does not cover any personal belongings left inside. Shipping those items with a household goods carrier is the best way to make sure they arrive safely. Items that are left inside the car during shipment will bounce around and could get damaged or they could damage the vehicle interior. Also, the carrier must be weighed at the Department of Transportation (DOT) weigh stations. If the carrier is considered over weight, the DOT officer has the right to ask the driver to discard any such items to lower the weight of the carrier or the driver will be ticketed and fined.
We move all vehicles on car carriers, the same way the vehicle moved from the factory to the new car dealership. For more information on the shipment process, please view our Virtual Car Move.
No. Your vehicle will only be driven on and off the car carrier. Therefore, only a ¼ tank of gas is needed for shipment.
AutoRelocationPlus, Inc. has a $100,000 Contingent Cargo Liability insurance policy. In addition, all trucks carry $1,000,000 in liability insurance.

Corporations

On occasion, whenever the van lines have the opportunity to load additional household goods from another transferee, they will remove the vehicle from the van and have another car carrier haul it. Most carriers have a policy that no vehicles move in-van during peak season (May-August). By establishing a relationship with a car carrier, you will be comfortable knowing who is handling your transferees’ move. Also, you have a 50% chance of vehicle damage when the car is loaded on the household goods carrier.
All vehicles are moved on car carriers built specifically to haul vehicles. Vehicles are tied down using the factory equipped tie downs that every vehicle has in the chassis. For a look at how we move vehicles, please look at our Virtual Car Move.
Depending on the size of the household goods shipment, the delivery time will vary with the van line as well. If it is a large load that takes up the majority of the truck, your household goods can get there in the time it takes for the driver to drive there. A car carrier has up to 8 – 10 spots on the carrier. Different vehicle owners can occupy all of these spots. With that, the driver has to make up to ten stops along his route. In some cases, your vehicle could be the last vehicle that fills up that carrier, thus making the transit time shorter because the driver will not have to wait to fill his load.
With your household goods carrier you may have flat rate pricing, which is historically higher than booking directly with us. Household goods movers will also add additional charges when transporting your vehicles, such as bulky article charges, additional loading/unloading fees and the cost to build decking. All of these don’t show up as part of the vehicle move, however you will see them on your final invoice.